Frequently Asked Questions
Find answers to common questions about our practice and neurological care
General
What should I expect on my first visit with the neurologist?
Your first visit at Prime Neurology includes a comprehensive neurological evaluation. Dr. Goel will review your full medical history, discuss your symptoms in detail, and perform a thorough neurological examination.
Please bring:
- A list of all current medications and dosages
- Prior medical records, lab results, or imaging (MRI/CT scans)
- Insurance card and valid photo ID
Most new patient neurology visits last 30–60 minutes.
Do I need a referral to see a neurologist in New Jersey?
Whether you need a referral depends on your insurance plan:
- HMO plans: Usually require a referral from your primary care physician
- PPO plans: Typically do not require a referral
We recommend contacting your insurance provider before your visit to confirm your coverage for neurology services.
Do you offer telemedicine neurology visits?
All new patient visits are conducted in person. An exception can be made if it is an international patient.
Follow-up visits may be offered via telemedicine on a case-by-case basis. In-person visits are generally preferred to ensure the most accurate neurological examination.
How do I request my medical records from Prime Neurology?
You can request your medical records by contacting our office directly.
- Patient portal access is free
- Printed or mailed copies are available for a small service and postage fee for USPS certified mail with proof of delivery (only service fee will apply if records are being picked up in person)
What is the difference between a neurologist and a neurosurgeon?
A neurologist specializes in diagnosing and treating conditions of the brain, spine, and nerves using non-surgical methods such as medications and therapies.
A neurosurgeon performs surgical procedures for neurological conditions.
If needed, we will refer you to a trusted neurosurgeon for further evaluation.
Insurance & Billing
What insurance plans does Prime Neurology accept?
Prime Neurology accepts most major insurance plans, including:
- Horizon Blue Cross Blue Shield
- Aetna
- Cigna
- Clover
- Humana
- Traditional Medicare
- AmeriHealth
We do not accept UnitedHealthcare or Medicaid plans.
We also do not take on Motor Vehicle Accident, Workers Comp or any other personal injury cases.
If your insurance is not listed above, please call 551-252-5316 and our staff can assist with verifying your coverage.
Why am I receiving a bill if Prime Neurology is in-network with my insurance?
Even when medical offices are in-network with your insurance plan, patients may still receive a bill depending on your specific benefits and coverage.
Common reasons include:
- Deductible: Patient may need to pay a certain amount out-of-pocket each year before their insurance begins covering services
- Copay or coinsurance: Many plans require patient to pay fixed copay or a percentage of the visit cost
- Insurance processing adjustments: Patient's insurance company determines the final amount patient is responsible for after reviewing the claim
After your visit, you will receive an Explanation of Benefits (EOB) from your insurance company. This is a summary of how your claim was processed and what portion, if any, you owe.
If you have questions about your bill, we encourage you to contact our office or your insurance provider for clarification.
EMG & EEG Testing
How do I prepare for an EMG test (nerve conduction study)?
To prepare for an EMG (electromyography) test:
- Please shower the day of or the evening before. Your skin should be clean and dry. Do not apply lotions, oils, or creams on the day of the test
- For arm testing: wear a sleeveless shirt or loose T-shirt where sleeves can be rolled up to the shoulder
- For leg testing: wear shorts or loose pants
You may be asked to change into a gown if your clothing does not roll up appropriately.
What should I expect during an EMG test (nerve conduction study)?
An EMG (electromyography), also known as a nerve conduction study, is a diagnostic test used to evaluate the health of your muscles and nerves. It is commonly used to assess symptoms such as numbness, tingling, weakness, or pain.
The test typically has two parts:
1. Nerve Conduction Study (NCS): Small electrodes deliver mild electrical impulses that measure how quickly and effectively your nerves transmit signals. You will feel a brief tingling or tapping sensation.
2. Needle EMG: A very thin, sterile needle electrode is inserted into specific muscles to record electrical activity. This helps evaluate how well your muscles respond to nerve signals. You may feel slight discomfort during this portion.
The entire test usually takes 40 to 75 minutes, depending on the number of areas being evaluated.
Is an EMG painful?
We try to be very gentle and most of our patients tolerate the test well. The electrical stimulation may feel unusual but is generally brief. The needle portion may cause mild discomfort, similar to a quick pinprick.
Are there any risks with an EMG?
EMG is generally a safe and low-risk procedure. Rarely, you may experience mild muscle soreness or minor bruising afterward, which typically resolves within a few days.
How do I prepare for an EEG test (brain wave test)?
For an EEG (electroencephalogram):
- Wash your hair the night before or morning of the test
- Do not use conditioner, oils, sprays, or gels
- Hair must be clean and dry
Do I need a consultation before EMG or EEG testing?
Yes. A consultation is required before scheduling EMG or EEG testing to ensure the test is medically appropriate.